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27933: FMB003 power problem

0 votes
308 views
in Vehicle tracking by anonymous
Hello,

I have a FMB003 and i have the following problem. I have configured it to charge on need. When it is connected to OBD2 port i see it with bluetooth via mobile and it says it is approximately 90-95% charged and not charging. When i unplug it for testing purposes it immediately shuts off. The battery is proprerly connected and not faulty, the sim card is connected and seen from the device and the battery is seen as charged. I cant understand why that happens. Also i have tested it with charge always and also the same problem. Anyone knows why? Thanks in advance.

1 Answer

0 votes
by anonymous
Hello.

We would like to analyze your case, therefore please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards