Question

Hello,

I use a FMC125 to track a delivery vehicle in realtime.

It works good for the most time. But sometime not.

• FMC125 is connected to flespi.io server.
• Update rate is every 5 sec. 
• Serverlog dont show error. Just -> Connection closed from device
• FMC125 logs also the all the data in the meantime. 
  • offline data will uploaded later correctly.
  • Not mobile connection problems -> GSM signal level > 80%
• No DIN configured -> only Power ON = send allways data

Is there something I dont setup correctly?

Answer 1

Hello

We would like to inform you that we do not share firmware files/updater and other files in the community forum.

To receive firmware files, updater and documentation on devices, please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle Telematics".

Or you can send an e-mail with description of your situation to [email protected]

Best Regards,

Answer 2

We would like to inform you that we do not share firmware files/updater and other files in the community forum.

To receive firmware files, updater and documentation on devices, please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle Telematics".

Or you can send an e-mail with description of your situation to [email protected]

Best Regards,