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in Vehicle tracking by anonymous

FMB003 total odometer and trip odometer values reset to 0 after the odometer value increments. All other OBD features, like Fuel level percentage, are sent in AVL packages correctly. If the Trip / Odometer > Odometer > Calculation is set as GNSS, everything works fine too, Odometer values increment and do not resets to 0. I need the exact value that is displayed on the car's trip computer. Do I miss something in the configuration or FMB003 could not read the odometer value from the Ford Transit 350M Series - 2020 car?

FMB003 firmware: 03.27.12.Rev.93

CAR: Ford Transit 350M Series - 2020

Response to SMS command (obdinfo): Prot:6,VIN:WF0EXXTTREKS08261,TM:15,CNT:13,ST:IDLE,P1:0x983B0013,P2:0x8003A001,P3:0xC4CC809D,P4:0xFFC98343,MIL:0,DTC:0,ID3,Hdr:7E8,Phy:0

Configuration:

Trip / Odometer > Trip settings > Scenario settings = Low Priority

Trip / Odometer > Trip settings > Eventual records = Disable

Trip / Odometer > Trip settings > Mode = Continous

Trip / Odometer > Odometer > Calculation source = ODB and Value 185691

OBD || > OBD Feature = Enable

OBD || > OBD || > OEM Total Milage = Priority Low + Operand Monitoring

I\O > Total Odometer = Priority Low + Operand Monitoring

I\O > Trip Odometer = Priority Low + Operand Monitoring

2 Answers

0 votes
by anonymous

Hello

We would like to analyze your case, therefore please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards

0 votes
by anonymous
Problem solved! Configuration changed to Codec 8 Extended, odometer value is sent AVL ID 389 instead of AVL ID 16.