Question

Hello, I have a problem regarding the geofence and overspeed buzzer features, several times the buzzer sounds non-stop even though the vehicle is stationary, and the problem I did was reboot the GPS module and it returned to normal

then another problem is that the GPS buzzer often turns off and doesn't turn on again

Does anyone know why these two problems occur? and what kind of handling?

my gps is fmb 640

Answer 1

Hello

We would like to analyze your case, therefore please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards