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0 votes
375 views
in Vehicle tracking by anonymous
We are having issues with FMC130 03.27.13.Rev.54 dropping connection to GPRS operator.
Log:
 

[AT.SEND] ERROR @ m2m_at_cmd_api.c(419):Evt @ATCI ERR

[AT.SEND] ERROR @ m2m_at_cmd_api.c(217):CMD failed. Try:1

[NETWORK] ERROR @ m2m_network_api.c(1903):get host by name failed!, input: , evt sending: enabled. API Fa ±U qZZ €ðil:0 Cause:0[DIAG.TOOL] ERROR @ m2m_diag_tool.c(507):Not impelemented data type: 95, param size. Return 0

This errors appear in the timelapse we get disconnects.

1 Answer

0 votes
by anonymous
Hello.

It could be DNS resolving issue by the operator. Please use IP instead of domain in server configuration. If it don't help, please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards