Question

Olá

temos uma instalação da fmb 640 com o sensor de nível de combustível ul212 em um caminhão.

Status da instalação:

- O tanque já foi calibrado;

-como conexões são bem feitos;

- O sistema funcionou perfeitamente em um período de 5 meses;

Erro:

-O GPS detecta um reabastecimento constante na plataforma wialon, como mostrado na imagem:

Intervenções feitas para resolver o erro:

-Reinstaramos o sensor ul212 na superfície do tanque;

-Remover o sensor ul212;

-Remover a fiação e as conexões;

Mas o problema persiste.

Answer 1

Hello Benjamin

Thanks for your Query

The issue you are reporting may have different reasons. 

- make sure your device is using the last Firmware available for FMB640. 

- Check the following link regarding UL202 fuel sensor with FMx640 devices: https://wiki.teltonika-gps.com/view/UL202_Ultrasonic_Fuel_Sensor

If the above points are correct and you are still facing issues, please create a VIP helpdesk ticket regarding this issue.

Please contact your sales manager. If you don't have any contact with our Sales managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with a description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best Regards,

Jorge R