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Trying to define what teltonika is it. It has sent this ID

Code Ver:01.02.12 Rev:1 Device IMEI:356307043532521 Device ID:000007 BL Ver:05.16 Modem Ver:TM11Q_R_01.03.04.00_004 Hw:Int Bat + GGG + LIS3DH

How to create it on wialon?

1 Answer

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by

Hi Greetings!

You need to create a GPRS command using wialon

use the GPRS command getver

Reference: FMB getver - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)

Here are the steps.

1. In Wialon go to units

2. Select your unit and open unit properties.

3. Click commands and select new

4. put the command name, command type is custom message.

5. without parameters and put the gprs command getver

After creating the GPRS command , you can send this to the device and get that information that you need.

Best Regards,

Maynard C.

by

It isn't online.

I did this teltonika as fm5300. I need to configure it with sms commands. It accept the commands, but do not connect with wialon.

I used

setparam 1245 193.193.165.165
setparam 1246 20445
setparam 1242 internet.beeline.kz 1243 1244

by
Hi,

Please try to reboot the device send cpureset command.
by

I did. It doesn't work still.

I've got doubt if it is FM5300.

This is the only picture that can help us to define this device. And the info from client.

by
Can you check if the simcard that is used by the client still have data balance to connect to wialon or any server?
by
Yes, it has. And also it sends me anwers.

by
Check if data balance is available.

because what I can see there is only a SMS balance.

Can you try to connect the device to another server?
by
Hi,

If the issue still persist, kindly contact your sales manager or create a VIP helpdesk to troubleshoot the issue.

Best Regards,

Maynard C.
by

Yes, of course I've tried another server (not wialon).

And checked simcard

by
what do you mean under VIP helpdesk? Where is it?
by

Hi

We would like to analyze your issue. Please contact your sales manager.

If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards,

Maynard C