Question

Hello, I am having trouble configuring seco feature on a FMB920 device, and I really can't find the solution. On teltonika configurator I can't find where seco feature can be set. I checked every single tab off configurator and I didn't find where can I set seco parameters.

FMB920  firmware version is 03.27.07 Rev:00

Configurator Version is 1.7.30 B.3.27_R.29

Please could you confirm that seco parameters should appear on configurator, and where can I set those parameters.

Thank you very much.

Diego

Answer 1

Hi Greetings!

We have a special firmware and configurator for SECO, if you want to get it kindly contact your sales manager or make a VIP helpdesk ticket.

If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Reference: Secure Vehicle Disabling With GPS Trackers | Teltonika Telematics (teltonika-gps.com)

Best Regards,

Maynard C.