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Hi all,

We are encountering many data disconnections with our Teltonika devices regardless which model.

Our sim supplier is asking for logs from the device while it is roaming. Is there any option to save the logs on the device and fetch them at a certain time without connecting the device in a PC?

Thanks,

Heinz

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Hello,

FOTA WEB solution might be used to capture the device logs: https://wiki.teltonika-gps.com/view/FOTA_WEB_Devices#Create_Task
Task on capturing internal logs should be created. As soon as the device connects to the FOTA WEB, the device will capture log files and upload them to the FOTA.

"web_connect" command might be sent to speed up the connection process.
Please refer to this wiki page on how to send SMS/GPRS commands: https://wiki.teltonika-gps.com/view/FMC130_SMS/GPRS_Commands

Best regards.