Question

Hello Community,

What dos error cause 3099 stands for?

[2022.07.28 12:41:54]-[NETWORK]    ERROR @ m2m_network_api.c(869):pdp activation failed! acc id: 52, error cause: 3099, evt_sendin [ U q%¹  €ðg: enabled
Ç U 9b%¹  u soc_do_activate_nwk_account, s=ðŸåðŸåpF,   Æ U ‰q‘¹  €ð[2022.07.28 12:41:55]-[NETWORK]    ERROR @ m2m_network_api.c(869):pdp activation failed! acc id: 52, error cause: 3099, evt_sendin î U q‘¹  €ðg: enabled
s U eq‘¹  €ð[2022.07.28 12:41:55]-[NETWORK]    ERROR @ m2m_network_api.c(2145):[GPRS.OPEN.0530] Error: 8
 H U ‰q‘¹  €ð[2022.07.28 12:41:55]-[NETWORK]    WARNING @ 2893:[ERROR.HANDLER.0530] Caller: 0/gprs open, code: 8, type: 2, Cnt:[E:4, W:0, A:0]

Any hint is much appreciated.

Thanks

Answer 1

Hello there,

Good day. Thank you for your question.

It appears that the PDP activation failed which can be due to incorrect APN, insufficient data in the SIM, or there are restrictions to the network, or even other issues but this can only be determined with more details. Please reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt When contacting us, please provide the IMEI, logs, Configuration file, International GSM number, and firmware version. Please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Thank you in advance.

Kind regards.

Comments

Hi,

We have sent them all information, company details, etc but they are not responsive :-(