Question

Hi, I've tried to follow the instructions in  https://wiki.teltonika-gps.com/view/Teltonika_DualCam to configure dual cam with teltonika FMB125, but the data from AVL package shows that Camera is not detected (498 = 0 and 497 = 0). If I send 'camgetver' command, the response is 'camgetver failed', if I send 'camreq' command, the response is 'Camera not present'. Can you help me to solve this problem, Am I missing something? Thanks you

and now, i don't hear any clicking sound from my camera.

Answer 1

Hello Mar,

Good day. Thank you for your question.

Please try the possible solutions as mentioned here - https://wiki.teltonika-gps.com/view/Teltonika_DualCam#Possible_solutions

If it does not help, please take the log files and reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it. Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you in advance.

Kind regards.

Comments

Hi, thank you for the answer

I have followed the steps at https://wiki.teltonika-gps.com/view/Teltonika_DualCam#Possible_solutions but still not working. I have sent an email to info@teltonika.

can you tell me, camera specifications? such as parity, data bits and stop bits. Thank you