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25325: SMS Events Command Failing

0 votes
158 views
in Vehicle tracking by anonymous
Ref FM3622 FW 01.09.09

When first setting up FM3622 I did not keep a record of SIM card numbers and now need to get the numbers to disconnect some of them. Plan was to add SMS Event = DIN1 with server commands to get FM3622 to send me SMS when ignition changes so I can find SIM phone number without having to visit all the vehicles and read the information. According to wiki, manuals, etc this should work and get me the SIM card numbers I need but it does not work. I'm testing this in the workshop to see what settings change via FM3622 configurator.

Through Wialon server commands I can add SMS Events Pre Defined numbers setparam 5000-9 "sms number", unit responds OK and number is added to the list showing via configurator.

Then send command to generate SMS Event with DIN1 setparam 5100 1,0,unit xyz ign event, unit responds with no error message

The setparam 5100 1,0,unit xyz ign event when received by FM3622 deletes all SMS Events Pre Defined numbers. Resending SMS numbers does not fix the problem.

Are these the correct commands for this version of firmware?

 Is there another method or commands to use that will send SMS to find the SIM phone number?

Thanks

Bill

1 Answer

0 votes
by anonymous

Hello Bill,

 

Thank you very much for contacting us.

 

Please make sure you are using the appropriate SMS/GPRS command structure. Ref.: FM3622 SMS/GPRS command list, FM36YX SMS EVENT CONFIGURATION

Note: There are no other SMS/GPRS commands / command structures in addition to the existing ones. - Ref.: FM3622 SMS/GPRS command list - getparam #, setparam # #

 

If the issue persists – please contact your sales manager so we can better analyze the issue and provide a solution.

If you do not have any connection with our sales managers, please contact us via our official website:

- Go to https://teltonika-gps.com/,

- click the "CONTACT US" button at the bottom right of the page,

- fill the online form

- and submit it.

Please select "Telematics" as the topic.

Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.

When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

 

Best Regards,