Question

Hello,

after receiving the invitation to the FOTA web and I updated the firmware of the internal can adapter, the process was successful. I tested the FMB140 LVCAN200 on the VW Amarok; both the autoscan and the manual scan do not return a program number, the manual scan times out after about a minute and I still get no data. I tested the OBD-II socket connector can bus resistance  and it turns out 66 ohms and the voltage is 2.5v for CANH and 2.3 for CANL with engine running. The model of the vehicle is VOLKSWAGEN AMAROCK from 2020 and the VIN is WV1ZZZ2HZLH016751. What can i do?

Thank you

Answer 1

Hello

In such a situation, you need a dedicated scheme and program for your vehicle.

Unfortunately, we do not share any documentation on the community forum, therefore, you will need to reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Please provide all needed information: device IMEI, firmware version, configuration, answer for getver and lvcangetinfo SMS commands, VIN and year of production your vehicle.

Note: as a topic, please choose "Vehicle Telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you in advance.

Best regards

Answer 2

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