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 How to update LV can 200 SW DATE VIA SMS COMMAND - Crowd Support Forum | Teltonika GPS
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25209: How to update LV can 200 SW DATE VIA SMS COMMAND

0 votes
569 views
in Vehicle tracking by anonymous

Hi here is sms feedback about my lv can 
Prog:0 SWDate:000000 SWRev:0 KernVer:0 Opt:0 ST:0x00 ID:0x0000000000000000  

Does it mean there is no communication between lv can and fmb640 or is this accurate data about the LVCAN?

If it is accurate, how do I update the SW DAte 


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1 Answer

+1 vote
by anonymous
Hello

That's exactly right.

This means that there is no proper connection between the LVCAN adapter and the FMB640 device

Verify this manual, reconnect and check please

https://wiki.teltonika-gps.com/view/FMB640_CAN_adapters

Best regards

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by anonymous

Hello

Could you provide answer for SMS  command  lvcangetinfo ?


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by anonymous

Prog:0 SWDate:000000 SWRev:0 KernVer:0 Opt:0 ST:0x00 ID:0x0000000000000000 


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by anonymous

We would like to analyze your case, therefore please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards


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by anonymous
Hi I emailed my local representative with no response from them and also tried info@teltonika .. How can we get this problem resolved asap because its taking really long and I have some customers waiting

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by anonymous
Please put me in contact with someone that can help me

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