Hello,
Thank you very much for contacting us.
Configurator runs on Microsoft Windows Operating System and uses MS .NET Framework as a prerequisite. Please make sure you have the correct version installed. Please remove other (unused) versions from your computer. Note: 5.0.15 (x86) is recommended here, even with Microsoft Windows 64-bit Operating System. Please review .NET Runtime for Desktop installation for more information.
For further needs, questions or issues to be reviewed and solved, please contact your sales manager.
If you do not have any connection with our sales managers, please contact us via our official website:
- Go to https://teltonika-gps.com/,
- click the "CONTACT US" button at the bottom right of the page,
- fill the online form
- and submit it.
Please select "Telematics" as the topic.
Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.
When contacting us, please follow these recommendations:
https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description
Best Regards,