Question

Hello,

After all the troubles with NET. Finally I managed to launch the new versions of the programmer.

My problem is that after connecting the device, the program recognizes the model, (FMC 130  FW 03.27.13  rev 74) IMEI, com port but last line show: not supported.

I've tried several versions, but I really don't know how to run it.

Answer 1

Hello there,

Good day. Thank you for your question.

In order to receive the correct Configurator/firmware file, please reach out to us via VIP Helpdesk or contact your Sales Manager. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle Telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you for your understanding.

Kind regards.