Question

Hello

Today 15 june the TASK in fota web don´t works for me.

I configure a Task for severals device, System says me: Bulk task create h¡job wascreated.Tasks will be created shortly.

But I can ´t see this TASK in "task List"

If I configure a TASk for a single device TASK function works properly

Answer 1

Hello there, 

Good day. Thank you for your question.

If there was a time scheduled for the task execution, then it will not appear in the task list, until the scheduled time is reached. However, if this is not the case then we would like to analyze your situation. Please reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle Telematics" or you can send an e-mail with the description of your situation to [email protected]

Thank you in advance.

Kind regards.