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Hello there,

Good day. Thank you for your question.

Please reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please access our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt When contacting us, please provide the IMEI, logs, configuration file, and firmware version. Please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Thank you in advance.

Kind regards.