In order to recover the password of your device you need to provide the IMEI and Lock Code of the Device.
Although for security reasons, we do not share the unlock codes on the community forum as it is public. Please reach out to us via VIP Helpdesk or contact your sales manager/distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to https://teltonika-iot-group.com/about-us/contacts/
Thank you for your understanding.