Question

I found the following error in the log.
I am not able to connect my FMC130 to https://ruhavik.gps-trace.com/ and FOTA WEB

How can I check and resolve this issue?

[2022.05.17 19:35:01]-[AT.RSP]    in error handler:
[2022.05.17 19:35:01]-[AT.SEND]    ERROR @ m2m_at_cmd_api.c(419):Evt @ATCI ERR
[2022.05.17 19:35:01]-[ATCMD]    >>[214] +CDNSGIP: 0,8
[2022.05.17 19:35:01]-[AT.SEND]    ERROR @ m2m_at_cmd_api.c(217):CMD failed. Try:1
[2022.05.17 19:35:01]-[NETWORK]    DNS req result: 0, evt sending: enabled, VR socket[0] state: 4
[2022.05.17 19:35:01]-[NETWORK]    ERROR @ m2m_network_api.c(1903):get host by name failed!, input: , evt sending: enabled. API Fail:0 Cause:0
[2022.05.17 19:35:02]-[ATCMD]    <<AT+CDNSGIP="11249.flespi.gw"

Answer 1

Hi

We would like to analyze your issue.

Please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to [email protected] When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best Regards,

Maynard

Comments

Hi Maynard,

I sent the issue together mit the log at [email protected] but I still got no feedback till now. Are you able to check this?
Is 03.27.13.Rev.54 the last firmware for FMC130?

Best regards,
Jörg

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Hi Jörg,

Sorry, we are not allowed to share firmware here on the site, kindly coordinate with your sales manager for the latest firmware of the device.

Regards