Question

I am using the Teltonika API to create a file, i have provided all the details as mentioned in https://api.teltonika.lt/documents/#files

However, the response always come back as "{\"message\":\"The given data was invalid.\",\"errors\":[{\"key\":\"FileType\",\"errors\":[\"File Type is not valid\"]}]}"

How do I fix this?

Answer 1

Hi

We would like to analyze your issue.

Please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to [email protected] When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best Regards,

Maynard