FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

4167 questions

4739 answers

3460 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
691 views
in Vehicle tracking by anonymous

I have tried 2 different SIM cards from different providers with mobile data enabled.

From the beginning, one LED in not flashing which means ->  GNSS signal is not received.

On SMS =  ggps | reply is GPS Data not Available. No GPS signal.

Photos of the status and screen here: https://we.tl/t-xt8SAjMHRS

please advice.

Thank you

Janis

1 Answer

0 votes
by anonymous
Hello Janis,

I can see that only 1 satellite is visible for your device. GNSS signals are unable to reach the device in underground facilities or through very thick walls. So my first question is:
in what physical environment are you getting such readings?
by anonymous
Hello Martynas

Thank you for the fast replay

I am in a 1 st floor of 5 store building.

but My phone 4G network is working fine here.

Janis
by anonymous
Could you try testing the device to someplace closer to windows and see if that would help?
GNSS signals are much weaker than 4G Cellular.