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in Vehicle tracking by
I forgot the password of the FMB920, how can I reset factory settings

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Hello, Antonio,

If you have forgot Your Keyword to connect to the device, You should to lock Your device by entering wrong password  5 times then you will get the lock code. Please send this lock code, Device IMEI, Device model and Device Serial number for Your sales manager and he will provide for You an unlock code. You will enter that unlock code and you will connect to Your device and create a new Keyword for Your device because it will reset.

Best Regards.
by
i don't know what the unlock code is, how to do it?
by
a.a dear sir,

no any company hare and i use this device locally configured with home setup.

please solve my problem.

or any configurator to reset the pin.

please help
by

Hello,

When you enter a keyword five times on Teltonika Configurator software, you will see a pop-up window with Unlock code. Then, please provide this one, IMEI, and an official document proving the purchase of this device from another company (if you buy a unit from distributor) for your Sales manager.

The unlock code can not be provided in the support forum.

If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-iot-group.com/

and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics".

Sorry for any inconvenience.

Best regards,

Teltonika Support