Good day. Thank you for your question.
Yes, it is possible to find the IMEI with Serial Number, using the FOTA WEB platform. On FOTA WEB, you can simply input the Serial Number of the device under the Search engine - https://wiki.teltonika-gps.com/view/FOTA_WEB_Devices. If you are facing difficulty in connecting with the device, please reach out to us via VIP Helpdesk so our support engineers can assist you. Alternatively, you can contact our Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.
Note: as a topic, please choose "Vehicle Telematics" or you can send an e-mail with the description of your situation to email@example.com
Thank you in advance.