Hello,
Thank you very much for contacting us.
You can send the (“cpureset” and) “sdformat” SMS commands to the device. Ref.: FMB920 SMS/GPRS Commands
If the issue persists – please contact your sales manager so we can better analyze the issue and provide a solution.
If you do not have any connection with our sales managers, please contact us via our official website:
- Go to https://teltonika-gps.com/,
- click the "CONTACT US" button at the bottom right of the page,
- fill the online form
- and submit it.
Please select "Telematics" as the topic.
Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.
When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description
Best Regards,
