Hello Raul,
Good day. Thank you for your question.
May I know if you are referring to the Failed Task on FOTA WEB? If yes, then you will be able to see the message that describes why it failed under the Task tab. In order for us to assist you, please reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website
https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt
Thank you in advance.
Kind regards.
