Question

Good afternoon. Can you please tell me where the firmware is stored: in the MT2500 module or in the flash memory?

Answer 1

Hello Georg,

Thank you for your question. Firmware is stored in flash memory.

If you have more questions please reach out to us via VIP Helpdesk or contact your sales manager/distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Best regards.

Comments

Sorry, but doubts are plaguing. Flash memory is not very stable. Is the same memory used to store intermediate data?

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What doubts are rising in concern stability of flash memory? Yes, intermediate data is stored in on the same memory.

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Thanks for the answer. It is a known fact that nand-flash behaves unstable in conditions of impulse and other interference. She breaks down. Even the new one has bad sectors. This is what has happened with older devices from other manufacturers. But there the flash was used to store variable data, and the firmware was in the controller. Technicians from one of the integrators assure that the firmware is stored in the MT2500 module. Is it possible to purchase MT2500 modules from dealers / distributors to recover faulty devices or is it better to contact you directly? thanks

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So what is your answer to my question?

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Thank you for keeping up the conversation concerning this topic. Turns out that Firmware is stored in external flash memory only when it is needed to update/download, then once tasks are done, FW is removed from external flash memory, hence stored in TM2500 module. Regarding your question about the module purchase availability I would recommend you to reach out to our sales manager.

Best regards.

Answer 2

Thank you very much for your reply, it's a pleasure to do business with you. Can you contact the official website or write to info@teltonika.lt?

Comments

It is as pleasure as well. I would like to encourage you to fill the from. In the main page link is here: https://teltonika-gps.com/ There is a Contact us button on the bottom right corner, fill the form and submit it. Thanks!