To receive unlock key, please create ticket on VIP Helpdesk and provide device lock code and IMEI.
If you don't have VIP Helpdesk account, Please contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to email@example.com