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21311: FMB202 TROUBLESHOOT

0 votes
215 views
in Vehicle tracking by anonymous
Hello

This is 'get info' response of a FMB202 device.

As you can see there about 6500 unsent record that I am trying to find the reason.

But there not gprs or server errors.

Where do I have to look?

RTC:2021/11/12 16:4 Init:2021/11/12 13:5 UpTime:10601s PWR:SoftReset RST:2 GPS:3 SAT:6 TTFF:28 TTLF:38 NOGPS:0:0 SR:0 FG:0 FL:0 SMS:0 REC:6487 MD:0 DB:0

Thank you in advance

1 Answer

0 votes
by anonymous

Good day. Thank you for your question.

We would like to analyze your issue. Please reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sale managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

When contacting us please provide the IMEI, configuration file, and firmware version. Please follow these recommendations: https://wiki.teltonikagps.com/view/Recommendations_for_filling_a_query_description

Thank you for your understanding.

Kind regards.