FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

4167 questions

4739 answers

3460 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
449 views
in Vehicle tracking by anonymous

My FM1000 I set up to connect with Ruhavik App (https://gps-trace.com/pl/ruhavik).

I setparam:

1240:1

1242:playmetric (this APN is correct for 100%, works with another my gps FMB920)

1245:193.193.165.37 (this IP is correct for 100%, works with another my gps FMB920)

1246:20856 (this Port is correct for 100%, works with another my gps FMB920)

The GPS response to all SMS command, no problems. If I check possition (ggps) also works.

Bus when I check the status I see "GPRS 0" and I think is is why the FM1000 doesn't connect with Ruhavic App.

What do i do wrong, why FM1000 doesn't sent GPRS?

1 Answer

0 votes
by anonymous

Hello,

Thank you for your request,


We would like to analyze your issue.
Please contact your sales manager. If you don't have any contacts with your Sale managers, please contact with them on our official website http://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to info@teltonika.lt. When contacting us, please provide: IMEI/Logs/Configuration file/International GSM number/Firmware version/ect. please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best Regards,

Teltonika Support