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Is there any way to create account and use Fota Web, I bought the device online but not from the dealer and he does not have the option or willingness to set up an account (he has his own free server based on traccar). I wrote an email to teltonika, but I have to contact the seller who sold the device, unfortunately the seller cannot help me :(. Maybe someone can help me, I can't even update the firmware

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Hello there, 

Good day. Thank you for your question.

May I know if you have reached out to our Sales Managers on, and click on the "Contact Us" button? When you click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".

Alternatively, you may send an e-mail with the description of your situation to

Thank you for your understanding.

Kind regards.