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in Vehicle tracking by anonymous

Hello,

Im using the teltonika fmb 120 and 110,  with 03.25.18.Rev.08 firmware but recently I get the date very delay lets say the vehicle is driving but it shows me very late that is driving

1 Answer

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by anonymous

Hello Ezgondibra, 

Good day. Thank you for your question.

Please update your firmware to the latest version as stated on our Wiki page - https://wiki.teltonika-gps.com/view/FMB110_firmware_errata and check if you are facing the delay. If you do not have the access to our drive for the firmware files, kindly contact your Sales Manager/Distributor or reach out to us via VIP Helpdesk. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you for your understanding.

Kind regards.

by anonymous
I tested on same devices with the newest firmware(03.27.07 rev 00) but it still same problem
by anonymous

Hello Ezgondibra, 

Thank you for your reply.

We would like to analyze your issue. Please reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. When contacting us please provide the IMEI, logs, the configuration file, and the firmware version. Please follow these recommendations: https://wiki.teltonikagps.com/view/Recommendations_for_filling_a_query_description

Thank you in advance.

Kind regards.