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Our FMM640 stops updating in the Teltonika Configurator at random and only responds when reconnecting the USB port to the PC. I used Hyperterminal to log the data sent over the COM port and did not see a reason why this happens. Sometimes it runs for hours, and sometimes it only runs for a few minutes before a CPU reset occurs:

From the log:

:30:29[NRF]A

<<AT+CREG?>>[NRF]OK 

>>+CREG: 2,21.09.08 06:3

>>OK-[SD

<<AT+CSQew Job:1

>>+CSQ: 24,99             

[2021.09.08 06:39:37]-[MODEM]-> Signal rssi 24]-> SD not initialized. 16                    

>>OK    

<<[NRF]AT         

>>[NRF]OK         

:1  

[2021.09.08 06:37:10]-[TACHO.CA

[2021.09.08 06:39:40]- Odometer Debug E:0 V:0 M:0 Mv:1, GPS:1 FIX:1 Valid:1 Sp:0      

[2021.09.08 06:37:11]-BLE.APP [FSM.QUEUE.0469] fsm: 1/sensors, conn type:

 Ns:1ALong:103.738841 ALat:1.327078 OLong:0.000000 OLat: 0.000000                     

tionless, data addr: 0x0                   

[2021.09.08 06:39:40]-[TACHO.CAN] TxCnt:86 RxCnt:86 Tmo:86 FailesTx:0 idx:15 Srcobmas                                                                           

:1  

[2021.09.08 06:39:40]-[TACHO.CAN] Kline: Good_CS:0 Bad_CS:0a reading, will retry in 30 sec                            

[2021.09.08 06:39:41]-BLE.APP [FSM.QUEUE.0469] fsm: 1/sensors, conn type: couto:0 AxlNow:0.023438,0                                                    

ter busySQ      

 WARNING@471: Failed to start sensors data reading, will retry in 30 sec24                                              

>>OK    

<<[NRF]AT     

[2021.09.08 06:39:41]-[D.T.S]-> -Tid:1-Now:8 Old:8 N:TID_MODEM_INITd!!                                                

[2021.09.08 06:

[2021.09.08 06:39:41]-[D.T.S]-> -Tid:0-Now:17 Old:17 N:                                                  

<<[N

[2021.09.08 06:39:41]-[D.T.S]-> -Tid:0-Now:17 Old:17 N:ACC]-> Auto:0 AxlNow:0.023438,0.003906,-0.960967       

[2021.09.08 06:39:41]-[D.T.S]-> -Tid:0-Now:17 Old:17 N:       

[2021.09.08 06:37:25]-[TACHO.CAN] TxCnt:83 RxCn

Tid:5-Id:0-N:AppSave-S:1024 F: 268                                  

Tid:6-Id:1-N:CAN1-S:1280 F: 924           

:1  

[2021.09.08 06

Tid:7-Id:2-N:CAN2-S:102                      

Tid:7-Id:2-N:CAN2-S:102                      

Tid:0-Id:13-N:TachoSend-S:1280 F: 1280

Tid:0-Id:14-N:TachoMain-S:1536 F: 1536

Tid:16-Id:15-N:SDLog-S:2048 F: 1492

Tid:17-Id:16-N:FlashJob-S:1536 F: 508

Tid:18-Id:17-N:Modem Data-S:2048 F: 1036

Tid:2-Id:18-N:Trace Task-S:1536 F: 1100

Tid:19-Id:19-N:SBD Core-S:768 F: 380

Tid:20-Id:20-N:UPD task-S:2048 F: 1452

Tid:21-Id:21-N:SiD Gen-S:1280 F: 964

Tid:22-Id:22-N:Sid Tim-S:1280 F: 1212

Tid:23-Id:23-N:BTLE.API-S:2048 F: 1492

Tid:24-Id:24-N:BT3AutConn-S:1024 F: 932

Tid:25-Id:25-N:LVCAN.API-S:1024 F: 716

[2021.09.08 06:39:41]-[MTX.WDG]->

        process: 1800/1800      W:000   T:029   R:106   Tcnt:16 Rcnt:13 F:Y

        modem: 0/1800   W:000   T:505   R:519   Tcnt:900        Rcnt:900       F

:Y

        config: 0/1800  W:000   T:510   R:512   Tcnt:329        Rcnt:329       F

:Y

        DS18: 0/1800    W:000   T:234   R:278   Tcnt:120173     Rcnt:120173    F

:Y

        AVLBUF: 0/1800  W:000   T:000   R:000   Tcnt:0  Rcnt:0  F[CPU RESET]->CP

U reset has been initiated @:0

by

Occurred again, and I have attached a longer log:

 SD.Init->1          

[2021.09.08 07:0

[Flash.Driver

[2021.09.08 07:08:46]-[OP.SR]-> Wait For Registration Confirmation from CREG: 19ea:2 Write Count:0RCE: 0 Ts:1631084688007 Diff:300007 m

[Flash.Driver]-> Area:3 

:30:20ount:0

<<AT+CSQ V:0 M:0

>>+CSQ: 24,99I

 HDO

[Flash

[2021.09.08 07:08:46]-[MODEM]-> Signal rssi 2467054740079.08 07:00:

[Flash.Driver]-> Area:5 

>>OK Cou

[OS_TMR] ERROR@579: Killing stuck timer:1 p:20014c70er]-> Area:6 Write Count:1use it exceeds Singtel","5

[OS_TMR] 00 id:536956000 cb:08ea:7                        

[Flash.Driver]-> Area:14 Write Coun

[2021.09.08 07:08:48]-[TACHO.CAN] Same State Evt Send Retry After: 30e Count:025,89,0)ng SBD limits: [9,9][Used 0 of

[Flash.Driver]-> Area

[2021.09.08 07:08:48]-[GSM.STATUS]-> [DL]-Enabled:0 Upl 0 B Limit 104857600 B[DS]-> Movement detected!!

[PERIODIC.ONLINE.INFO]:]-> ,0(0)[0]:1ed

[2021.

<<

[2021.09.08 07:08:48]-[SBD.CORE] Checking SBD limits: [9,9][Used 0 of 8000 (byte.019532,0.007813,-0.964873[2021.09.08 

[2021.09.08 07:02:19]-[TA

 Hw Ver:der Ver

s)]640

[2021.09.08 07:08:48]-[SD.API]-> N                                

>>+CREG: 2,2] job idx: 0

>>OK 0/s

<<AT+CSQ: /1

[20

>>+CSQ: 24,99:08]-[MODE

[2

[2021.09.08 07:08:56]-[MODEM]-> Signal rssi 2421

sensors7:04:48

[2021.09.08 07:06:34]-BLE.SE

>>OKE: s

[2021.09.08 07:08:58]-[BAT.POWER.MAN]-> State: Discharging Ext:16819 mV GPS:8 mAASTER.RNEXT.0099] Current fsm: sensors, conn04:48]-[SD.API]-> New Job:16    Rcnt

 Modem: 3988 mVUBat:9934 mV Ibat:0 mA ChargeTout: 34 min Temp: 29.81 C T:0,0 O:0start => next idx: 1, job: 4/scan/1800   W:000   T:000   R:000   

[2021.09.08 07

,0 I:1749D.API]-> 

[2021.09.08 07:08:58]-[DS]-> Movement detected!!24

[2021.09.08 07:04:48]-[SD.API]-> 

[2021.09.08

[2021.09.08 07:08:59]- Odometer Debug E:0 V:0 M:0 Mv:1, GPS:1 FIX:1 Valid:1 Sp:007:0

[2021.09.08 07:04:48]-[DS]-> Movement detected!!32   Tcnt:347

[2021.09.08 0

 Ns:1ALong:103.738817 ALat:1.326705 OLong:103.738855 OLat: 1.326693Card TYPE:01/sensors, 

[2021.09.08 07:04:48]-[SD.API]-> SD card mou

[2021.09.08 07:09:01]-[MODEM]-> Updati                                     

 WARNING@471: Failed to start sensors data reading, will retry in 30 sec.09.08 07:06:38]-[SD.API]-> Starting SD card initialization.eed: 0 Angle

[2021.09.08 07:09:04]-BLE.APP [JOBMASTER] Got connectionless ble resp: 5/scan co->End:0) SN State

Card TYPE:0>+CSQ: 23,9

[2021.09.08 07:06:38]-[SD.API]-> SD car

mplete; fsm: sensors, idx: 1, job: 4/scanling stuck timer:1 p:20014c60KG@47

[202

<

[2021.09.08 07:09:04]-BLE.SENS BLE: scan handlercted!!59]-[INIT.M]-> Cycle: 3 of 3LE @:2027-BLE.

[2021.09.08 07:09:04]-BLE.SENS BLE sensors scan complete32,0.007813,-0.957060921600clr:GLED @:86e

>>OK/sca

<<atC

[2021.09.08 07:09:04]-BLE.APP [JOBMASTER.RNEXT.0165] Current fsm: sensors, conn reading in: 10/30RORidx: 1,

<<AT+CFUN?n]-

>>[NRF

>>+CFUN: 11,0,B9BF53

>>OK14

[

type: connectionless, idx: 1, job: 4/scan => next idx: 2, job: 19/finishCREG: 7:1EUE.

[2021.09.08 07:04:59]-[MODEM]-> IMEI Stored:[8605170418435

[2021.09.08 07:09:04]-BLE.SENS BLE: finish>>+CSQ: 27,99]-[SD.AP

>>OK

               

[2021.09.08 07:09:04]-[ACC]-> Auto:0 AxlNow:0.027345,0.011719,-0.960967SCFG="outport"2021.09.08 07:02:34]-B

>>+QGPSCFG: "outport",auxnm

[2021.

[2021.09.08 07:09:06]-[D.T.S]-> -Tid:1-Now:8 Old:0 N:TID_MODEM_INITONFIG]-> Detected at 115200 baudratee: connectio

[2021.09.08 07:06:

[2021.09.08 07:09:06]-[D.T.S]-> -Tid:0-Now:17 Old:17 N: Sp:0sconfig"S_API_TimerWatchdog Faile

>>+QGPSCFG: "gns

[2021.09.08 07:09:06]-[D.T.S]-> -Tid:0-Now:17 Old:17 N::1.326705 OLong:103.738855 OLat: 1.326693tings4]-BLE.SE

[2021.09.08 07:09:06]-[D.T.S]-> -Tid:0-Now:17 Old:17 N:21.09.08 07:06:55]-[OP.SR]-> Wait For Registration Conf

Tid:5-Id:0-N:AppSave-S:1024 F: 268:56:08]-[SD.API]-> Star

[2021.09.0

Tid:6-Id:1-N:CAN1-S:1280 F: 924

30:92343

<<AT+CSQ6,-0.960

>>+C

Tid:0-Id:13-N:TachoSend-S:1280 F: 1280

Tid:0-Id:14-N:TachoMain-S:1536 F: 1536

Tid:16-Id:15-N:SDLog-S:2048 F: 1524

Tid:17-Id:16-N:FlashJob-S:1536 F: 476

Tid:18-Id:17-N:Modem Data-S:2048 F: 1044

Tid:2-Id:18-N:Trace Task-S:1536 F: 1100

Tid:19-Id:19-N:SBD Core-S:768 F: 388

Tid:20-Id:20-N:UPD task-S:2048 F: 1612

Tid:21-Id:21-N:SiD Gen-S:1280 F: 964

Tid:22-Id:22-N:Sid Tim-S:1280 F: 1212

Tid:23-Id:23-N:BTLE.API-S:2048 F: 1468

Tid:24-Id:24-N:BT3AutConn-S:1024 F: 932

Tid:25-Id:25-N:LVCAN.API-S:1024 F: 768

[2021.09.08 07:09:06]-[MTX.WDG]->

        process: 1800/1800      W:000   T:029   R:106   Tcnt:5  Rcnt:4  F:Y

        modem: 0/1800   W:000   T:505   R:519   Tcnt:261        Rcnt:261       F

:Y

        config: 0/1800  W:000   T:311   R:182   Tcnt:309        Rcnt:309       F

:Y

        DS18: 0/1800    W:000   T:525   R:559   Tcnt:45711      Rcnt:45711     F

:Y

        AVLBUF: 0/1800  W:000   T:000   R:000   Tcnt:0  Rcnt:0  F:Y

[CPU RESET]->CPU reset has been initiated @:0

1 Answer

0 votes
by
Hi

can you shear the .Configurator file or screens of your Configurator

Best Regards
by
https://drive.google.com/file/d/1zlSwbVEI7ACqtW6kSpx8JFLV8ciItSiE/

I believe it has something to do with a bad SIM card by the looks of it because it does not occur if I leave it running with no SIM card in the slot.

We are still experimenting and will be getting a proper SIM card soon, but that does not explain why if the device is unable to interface with the SIM card then it will reset and be unresponsive.
by
https://drive.google.com/file/d/1E85zz7gYI1_iqvCBaDoruLIjLI50_d3P/view?usp=sharing

I have attached a 10min log transmitted by the FMM640. We are thinking it might be a hardware issue as we have spent a day troubleshooting this with different SIM cards and none of them are working.