Good day. Thank you for your question.
For more information on FM1204, please refer here - https://teltonika-gps.com/product/fm1204/ (scroll down to the bottom side of the page and click on the provided link and key in the password to get access to our Drive for the manuals)
Also, take note that the FM1204 is EOL (end-of-life) and is replaced with FMB204 (https://teltonika-gps.com/product/fmb204/).
Kindly try this and if you are still facing difficulties in accessing our Drive, please reach out to us via VIP Helpdesk or contact your Sales Managers/Distributors. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to email@example.com
Thank you for your understanding.