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Hi,

Pls help as GPS Device ( Vehicle) is parked, ignition is OFF, but on software its showing IDLE, ignition ON.

Pls Help...and Suggest what to do !

Rgds,

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Hi 

Possible ignition sources:

  • DIN 1 (Digital Input 1) - if DIN1 is 1 - ignition is ON; if DIN1 value is 0 - ignition is OFF;
  • Power Voltage - if voltage is between High Voltage Lever and Low Voltage Level (below Ignition Settings options) - ignition is ON; if voltage is higher than High Voltage Lever or lower than Low Voltage Level - ignition is OFF.
  • Engine RPM - if RPM from OBD II or CAN is higher than 0 - ignition is ON; if RPM from OBD II or CAN is equal to 0 - ignition is OFF;
  • Accelerometer - if movement sensor detects movement - ignition is ON; if movement is not detected - ignition is OFF    
* make sure that you are using the latest firmware and configurator*
If the problem still happen, please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description
Regards,
Maynard