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in Vehicle tracking by anonymous

I have FMB204, W 03.25.18 Rev 08

Crash detection activated (High Priority), trace Filter DIsable,   Crash Trace Disable,    Crash Counter Disable.

Crash detection is working Properly, but when I send SMS   auto_calibrate:set (or  get/clear etc.. )  I receive SMS: Denied by config

Could you help me?

Best regards

1 Answer

0 votes
by anonymous

Hello there,

Good day. Thank you for your question.

Please check if your Accelerometer Auto Calibration is disabled, and enable it. 

You will still receive the Crash detection event, but it will be showing as 6 - Real crash detected (device not calibrated). https://wiki.teltonika-gps.com/view/FMB204_Teltonika_Data_Sending_Parameters_ID

Please try this and if you are still getting kindly reach out to us on VIP Helpdesk or contact your Sales Manager. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

When contacting us please provide the IMEI, logs, configuration file, and the firmware version. Please follow these recommendations: https://wiki.teltonikagps.com/view/Recommendations_for_filling_a_query_description

Thank you in advance.

Kind regards.

by anonymous

Thanks, Crash detection is ACTIVATED and it is working Properly,but I want receive a SMS with status about this function.

I send SMS:" auto_calibrate:set"(or  get/clear etc..) and   I receive SMS with this text from FMB 204:" Denied by config"

Best regards