Question

The configurator shows SIM2[active] and the PIN is properly enabled. I have also tested the PIN and with a phone and we receive SMS's properly.

Any idea of what the problem could be?

I've tried sending for example [space][space][cpureset] and [space][space][getinfo] as well as adding a usename and password and replacing them by space. No reaction or SMS back. I use a FMC640 and it shows up on the configurator etc without any problems

UPDATE : i've added my number to the GSM predefined number, and now anytime I send a message I get it back as an echo. But it still doesn't obey the SMS commands like it's supposed to

Answer 1

Hello,

We would like to analyze your issue.

Please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button.

When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Regards