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19959: moving issue

0 votes
168 views
in Vehicle tracking by anonymous

Hello, I've got an issue with a device (fmb 120 with 03.25.15.Rev.132 firmware ), I was following

this devices and it moves and it changes the place but on application it
doesn't show that is moving or it is in parking

1 Answer

0 votes
by anonymous
Hello Ivanaakt,

Good day. Thank you for your question.

We would like to analyze your issue. Please contact your sales manager. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

When contacting us please provide the IMEI, logs, configuration file, International GSM number, and the firmware version. Please follow these recommendations: https://wiki.teltonikagps.com/view/Recommendations_for_filling_a_query_description

Thank you for your understanding.

Kind regards.