Good day. Thank you for your question.
You will find the firmware in the link below the page - https://teltonika-gps.com/product/fm1200/
If you are experiencing any issue logging into the Drive, please contact your Sales Manager/Distributor or contact us via VIP Helpdesk as we do not share the firmware files/updater and other files in the community forum. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to [email protected]
Thank you for your understanding.