Hello Davison,
Good day. Thank you for you contacting us.
We would like to analyze your issue. Please contact your sales manager/distributor with whom you bought the device from. If you don't have any contacts with our Sales managers, please contact them on our official website
https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt
When contacting us, please provide IMEI, logs, configuration file, and firmware version. Please follow these recommendations:
https://wiki.teltonikagps.com/view/Recommendations_for_filling_a_query_description
Thank you for your understanding.
Kind regards.
