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Hello.

We would like to analyze your issue.

Please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".

Or you can send an e-mail with description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI of the device, configuration, international GSM number and firmware version, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best Regards