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19565: FMB003 FW accidentally updated to 03.27.04rev01 lost OBD functionality won't downgrade

0 votes
249 views
in Vehicle tracking by anonymous
Hello,

I accidentally updated FMB003 device firmware to 03.27.04rev01 and lost the OBD functionality. Attempt to flush the firmware to lower version gives an error.

Convigurator: 1.7.4_Efmb002-3_R.99

FW Download link provided by my sales manager is broken. So tried FW versions 03.25.15 and 03.25.18. The result is the same error.

In addition, tried to downgrade FW via the FOTA web also without success.

Would you please suggest any solution or I have bricked the device and there is no way to fix it?

Many thanks

1 Answer

0 votes
by anonymous

Good day.

We would like to analyze your issue. Please raise a query via VIP Helpdesk or contact your Distributor/Sales manager.

If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with description of your situation to info@teltonika.lt

Thank you for your understanding.

Best regards