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fmb920 fmb120 configurator fmb640 sms-commands firmware fmb125 fmb001 configuration unlock-code fmb204 bluetooth canbus fmb140 fota-web fmc640 fmc130 firmware-upgrade fmb130 sms
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19555: Fmb125 messages

0 votes
99 views
in Vehicle tracking by anonymous

Hi!
We have problems with device fmb125
Gsm level is ok, but the device often disappears and sends messages from a black box Can you tell, what can be the reason of it?

1 Answer

0 votes
by anonymous
Hello there,

Good day. Thank you for your question.

We would like to analyze your issue. Please contact your sales manager/distributor or raise a query on VIP Helpdesk. If you don't have any contacts with our sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

When contacting us please provide IMEI, logs, configuration file, and firmware version. Please follow these recommendations: https://wiki.teltonikagps.com/view/Recommendations_for_filling_a_query_description

Thank you for your understanding.

Kind regards.
by anonymous

We've sent email to info@teltonika.lt 25.05.2021 and still dont have the answer. What is the usual waiting period for a response?