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0 votes
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in Vehicle tracking by anonymous

Dears All 

wish you A great Day smiley

I have Problem that I Install FMB640 In Mercedes Actros Information Below , all data of Can Bus are reading Ok But the Fuel are Not Reading ever!!

NO.

MODEL

manufacturing year

VIN NO.

ENGINE NO.

1

ACTROS 3342 S 6X4 FG13

2020

W1T964416L0462468

460972U1063175

I need your Help and Support 

with My best Regard

1 Answer

0 votes
by anonymous

Hello.

What is your device firmware version ?

Current firmware for FMB640 is 01.00.05, if your device is not using current firmware, device schould be updated.

Please create VIP Helpdesk query or contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards

by anonymous

Dear Janusz 

thanks for Cooperation 

My Device FW is 01.00.05, I have send to support in Dubai and the tell me to Configuration from Mercedes Agent side in my Country

Mercedes Agent the Give me a many of wiring Diagram and Configure it but is the same outpost 

Also the Mercedes Agent is confirming that is working form his side Because is Showing in tracks OBD also in the Diagnostic Device  

with my Best Regards