Question

Hello,

I'm facing out a problem I cannot solve: I've got a FMC130 with firmware 03.27.04.Rev.01 and I cannot find the way to stop sending data ID 257 to AVL server. I've disabled the crash detection via configurator and sending the command via SMS and GPRS (setparam 11400:0) but the device sends continuously ID257 data packed.

This problem was also present with the previous firmware.

Thanks anyone who can solve the problem

Regards

Roberto

Answer 1

Hello RobIT,

Good day. Thank you for your question.

We would like to analyze your issue. Please contact your sales manager. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to [email protected]

When contacting Us, please provide: IMEI, Logs, and the Configuration file, please follow these recommendations: https://wiki.teltonikagps. com/view/Recommendations_for_filling_a_query_description

Thank you for your understanding.

Kind regards.