Hello Gerhard,
Good day. Thank you for your question.
Kindly check if the maps are visible in other applications as well or you can check with a different configurator. However, we do not share configurators or other files on the community forum. Therefore, kindly raise a ticket on VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website
https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt
Thank you for understanding.
Kind regards.