Hello Robert,
Good day. Thank you for your question.
There are a few points I would like to clarify with you, as follows:
1) Please advise on the type of SIM Card that you are using, are you able to make calls or send SMS when you use this SIM card in a phone? From the image, I can see that the operator code is 0.
2) Have you tried a different SIM card from a different service provider?
Please check if the SIM card is locked or has restricted usage - you can check with the service provider.
While carrying out this test please connect the DIN1 (yellow wire) to +12VDC source and please format the SD card (make sure that all of the records are sent to the server, this can be checked with SMS command: getinfo (Command Response - RTC:2020/8/31 7:13 Init:2020/8/31 3:57 UpTime:4744s PWR: PwrVoltage RST:0 GPS:1 SAT:0 TTFF:0 TTLF:0 NOGPS: 1:18 SR:0 FG:200 FL:0 SMS:3 REC:42 MD:1 DB:0) – If REC:0, there are no records stored in Memory and you can send sdformat to the device)
Also, please also check the terminal logs of the device - https://sites.google.com/site/terminalbpp/Terminal20141030.zip?attredirects=0&d=1 and share it here together with your CFG file if you are still facing the issue.
Kindly try this and let me know if it helps.
Best regards.