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18536: MTB100 SEND MESSAGES WITHOUT I/O DATA

0 votes
186 views
in Vehicle tracking by anonymous

I am receiving on the listener some AVL Data without any I/O Data, like the one below. The red are the ones with I/O data and the blue are the ones without any I/O data.

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

How is it possible to configure MTB100 to not send these records without I/O data? Is it a configuration issue or a bug?

1 Answer

0 votes
by anonymous
Hello,

Thank you for the query.

We would like to analyze your issue. Please contact your sales manager.

If you don't have any contacts with our Sale managers, please contact with them on our official

website https://teltonika-gps.com/

and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics".

Or you can send an e-mail with description of your situation to info@teltonika.lt

When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM

number/Firmware version/etc, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best Regards,