Hello,
Thank you for your question.
We would like to analyze your issue. Please contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official
website
https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt
When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM
number/Firmware version/etc, please follow these recommendations:
https://wiki.teltonikagps.com/view/Recommendations_for_filling_a_query_description
Best Regards,