Question

The device worked fine before the updation. After updation to 1.27.32 using the updater provided in the page of FM1120, GPRS is 0 in SMS commands. GPRS context is enabled. SMS commands works fine, so no issue in connecting to the network. Tried SIM cards from multiple network operators and provided correct APN for respective operators. GPRS is connected when sending flush command via SMS, and the data is sent to the server. Then again it will disconnect.

Answer 1

Hello Jish,

Good day. Thank you for the question.

We would like to analyze your issue. Please raise a query via VIP Helpdesk or contact your Distributor/Sales manager. If you don't have any contacts with our Sales managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with description of your situation to info@teltonika.lt

When contacting Us, please provide: IMEI,Logs,Configuration file, and firmware version, please follow these recommendations: https://wiki.teltonikagps. com/view/Recommendations_for_filling_a_query_description

Thank you in advance.

Kind regards.